FAQs
1、How can I contact you?
Please use our online contact system, using the 'Contact us' button below.
Please note: We no longer have an active phone line. We are 100% web based.
2、How long will it take to get my package?
Most orders are shipped within 24 hours. During busier periods this might extend to 72 Hours.
We do not guarantee exact delivery dates. Rest assured we always try and delivery orders as soon as is physically possible.
3、How can I check my order?
We will upload your order number based on the shipped order, and you can use the "Track" in the navigation bar above the website to track your logistics.
4、What payment methods are accepted?
We accept most popular payment methods. Please check the images at the bottom of every page on our website for current information.
5、How much will the shipping cost be?
Your order over GBP 50 can enjoy free shipping.
For orders under GBP 50 pounds, you will need to pay a shipping fee of GBP 6.99.