We hope that you will be happy with your purchase, but should you wish to return or exchange an item, please follow the instructions below.

Please inform us by email, of any item you intend to return within 14 days of taking delivery. Returns must be made within 28 days of taking delivery.

All items must be returned with all outer packaging and labels intact and be in the exact condition in which they were received. Please include a copy of your return form inside the package to allow us to identify the order as yours.

Please also note on the invoice the reason for return and whether you are requesting a refund or an exchange.

Returns will be inspected upon receipt. If a returned item is found to be non-faulty, correct, we will not accept any costs incurred in returning the item. If an exchange item is to be sent, the customer will be responsible for the shipping cost on the exchange item as determined by value in our shipping rate chart. 

In the event that an exchange is requested but not available a refund will be issued.